Octapharma Plasma - branch in Ypsilanti, 813 W Michigan Ave
What services can you find at Octapharma Plasma - branch in Ypsilanti, 813 W Michigan Ave?
- Plasma Donation Services
- First-Time Donor Bonuses
- Needle Stick Procedures
- Health Screening and Assessments
- Emergency Response Services
- Referral Programs for Donors
📍 Where can you find Octapharma Plasma - branch in Ypsilanti, 813 W Michigan Ave?
Octapharma Plasma, located at 813 W Michigan Ave, Ypsilanti, MI 48197, offers a welcoming environment for plasma donations. The staff is known for their professionalism and friendliness, aiming to make each visit as comfortable as possible. Many donors express gratitude for employees like Heather and Matt, who are highlighted for their skill and kindness during the process. The center is open seven days a week, with extended hours to accommodate busy schedules, ensuring a convenient experience for all.
While the atmosphere is generally positive, some donors have experienced challenges, such as wait times due to staffing shortages. However, the facility is praised for its air conditioning and efforts to expedite donations. Overall, Octapharma Plasma provides a solid option for those looking to donate plasma, with a focus on both donor comfort and care.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 10 AM–4 PM |
📢 What do customers say about Octapharma Plasma - branch in Ypsilanti, 813 W Michigan Ave?
 Good Points |  Complaints |
|---|---|
| Friendly and welcoming staff | Concerns about staff professionalism, particularly with a specific employee named Rick |
| Professional and knowledgeable employees | Long wait times due to short staffing |
| Quick and efficient service | Inconsistent experiences with equipment and procedures |
| Comfortable environment with good air conditioning | Decreased compensation for donations |
| Specific staff members, like Heather F and Matt, are highly praised for their skills | Issues with air detected in the donation line |
| Great experience for first-time donors | Negative experiences with first-time donor bonuses |
| Helpful and kind staff throughout the donation process | Some donors reported feeling unsafe due to staff actions during emergencies |