BioLife Plasma Services - branch in Ypsilanti, 3731 Carpenter Rd
What services can you find at BioLife Plasma Services - branch in Ypsilanti, 3731 Carpenter Rd?
- Plasma Donation Services
- First-Time Donor Assistance
- Blood Draw by Skilled Professionals
- Comfortable Donation Environment
- Incentive Programs for Donors
- Health Screening and Testing Services
📍 Where can you find BioLife Plasma Services - branch in Ypsilanti, 3731 Carpenter Rd?
BioLife Plasma Services, located at 3731 Carpenter Rd, Ypsilanti, MI, provides an inviting space for individuals looking to donate plasma for compensation. Visitors often commend the professional staff, highlighting the friendly atmosphere that makes the process more comfortable. While some donors have noted longer wait times, many have had positive experiences with attentive employees like Steve, who ensure donors feel at ease throughout their visit.
The facility maintains a clean environment and offers a range of operating hours from Sunday to Friday. Staff members are noted for their professionalism and helpfulness, making the experience generally enjoyable. Although the need for additional employees to improve efficiency is recognized, the overall sentiment remains that donating plasma here can be a rewarding experience, both financially and personally.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| Closed | 9 AM–7 PM | 9 AM–7 PM | 9 AM–7 PM | 9 AM–6 PM | 9 AM–5 PM | 8 AM–3 PM |
📢 What do customers say about BioLife Plasma Services - branch in Ypsilanti, 3731 Carpenter Rd?
 Good Points |  Complaints |
|---|---|
| Professional and friendly staff, particularly Steve, who is attentive and makes donors feel comfortable. | Long wait times, often exceeding 3 hours, especially during busy periods. |
| Clean and well-maintained environment. | Insufficient staff for the number of appointments, leading to delays in processing. |
| Quick and efficient handling of first-time donors, easing their anxiety. | Inconsistent sense of urgency among staff, with some appearing unmotivated. |
| Great bonuses for donors, making the experience more rewarding. | Inefficient check-in and processing procedures, causing frustration for donors. |
| Positive atmosphere with good music and fun decor. | Lack of communication regarding wait times and process changes, leading to donor dissatisfaction. |
| Regular donors appreciate the staff and overall experience, despite some wait times. |