CSL Plasma - branch in Woonsocket, 1500 Diamond Hill Rd Unit K

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What services can you find at CSL Plasma - branch in Woonsocket, 1500 Diamond Hill Rd Unit K?

  • Plasma Donation Services
  • Health Screening and Vital Checks
  • Rewards Program for Donors
  • Mobile App for Appointment Management
  • Hydration Guidance for Donors
  • Comfort Amenities During Donation

📍 Where can you find CSL Plasma - branch in Woonsocket, 1500 Diamond Hill Rd Unit K?

CSL Plasma, located at 1500 Diamond Hill Rd Unit K, Woonsocket, RI 02895, offers a friendly environment dedicated to plasma donation. The center operates Monday through Friday from 6 AM to 6 PM, and Saturday from 7 AM to 3 PM. Patrons are encouraged to download the app for a smoother check-in process, allowing them to skip the kiosk and answer questions via their smartphones. The staff is noted for their attentiveness and patient demeanor, with many donors praising the welcoming atmosphere and clean facilities.

Visitors should be prepared for a potentially lengthy experience, with some reporting wait times of 2 to 3 hours before beginning the donation process. While understaffing has been mentioned as a concern during peak times, the efficient workflow and engaging staff help ensure that each donation session is both safe and supportive. Many returning donors appreciate the caring approach of the team and the added bonus of a rewards program for regular visitors.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
6 AM–6 PM 6 AM–6 PM 6 AM–6 PM 6 AM–6 PM 6 AM–6 PM 7 AM–3 PM Closed

📢 What do customers say about CSL Plasma - branch in Woonsocket, 1500 Diamond Hill Rd Unit K?

Positive reviews icon Good Points Negative reviews icon Complaints
Friendly and attentive staff who provide excellent customer service. Frequent understaffing leading to long wait times, often 2-3 hours.
Efficient workflow that aims to get donors in and out in a timely manner. Inconsistent hours of operation, with unexpected early closures.
Clean and comfortable environment for donations. Some donors report feeling embarrassed or mistreated during the donation process.
Rewards program available for frequent donors, enhancing the experience. Issues with scheduling and communication regarding appointments.
Use of an app to streamline the donation process and reduce wait times. Lack of snacks and drinks for donors post-donation, which were previously available.
Staff is generally engaging and supportive during the donation process.