Grifols Biomat USA - Plasma Donation Center - branch in Winston-Salem, 250 Ywca Way

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What services can you find at Grifols Biomat USA - Plasma Donation Center - branch in Winston-Salem, 250 Ywca Way?

  • Plasma Donation
  • Plasma Collection
  • Health Screening for Donors
  • Compensation for Donors
  • Appointment Scheduling
  • Phlebotomy Services

📍 Where can you find Grifols Biomat USA - Plasma Donation Center - branch in Winston-Salem, 250 Ywca Way?

Grifols Biomat USA - Plasma Donation Center offers a vital service within Winston-Salem, NC, welcoming donors from the local community at their convenient location on 250 YWCA Way. The center operates weekdays, with hours on Thursday, Tuesday, and Saturday from 8 AM to 6 PM. However, donors have expressed concerns regarding appointment scheduling and wait times, often experiencing delays despite having appointments. Staff interactions also vary, with feedback indicating a need for improved communication and professionalism among team members.

Despite the challenges, many donors acknowledge the dedication of the workers who assist throughout the donation process. The center aims to make contributions to those in need, encouraging community support through plasma donations. Donors are urged to be patient and may want to consider visiting during less busy times for a smoother experience.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Closed 8 AM–6 PM 8 AM–6 PM 8 AM–6 PM 8 AM–6 PM 8 AM–6 PM Closed

📢 What do customers say about Grifols Biomat USA - Plasma Donation Center - branch in Winston-Salem, 250 Ywca Way?

Positive reviews icon Good Points Negative reviews icon Complaints
Friendly and helpful staff members who assist with the donation process. Long wait times, often exceeding 2.5 hours, even with appointments.
Convenient location in Winston-Salem, NC. Understaffing issues leading to frustration among donors.
Good rating of 4.4, indicating a generally positive experience for many donors. Inconsistent and unprofessional behavior from some staff members, leading to negative experiences.
Some staff members are commended for their professionalism and care during the donation process. Frequent changes in rules and policies that confuse and frustrate donors.
Poor communication and customer service, especially over the phone.