CSL Plasma - branch in Wilmington, 4346 Market St

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What services can you find at CSL Plasma - branch in Wilmington, 4346 Market St?

  • Plasma Donation
  • Medical Screening
  • Promotions and Rewards Program
  • CSL Plasma App for Donors
  • Health and Safety Monitoring
  • Donor Education and Support

📍 Where can you find CSL Plasma - branch in Wilmington, 4346 Market St?

CSL Plasma, located at 4346 Market St, Wilmington, NC, offers a welcoming atmosphere for new and returning donors alike. Many visitors appreciate the staff’s patience and willingness to explain the donation process thoroughly. While experiences can vary, several patrons commend the team for their professionalism, particularly mentioning individuals like Michelle, who reportedly contributes to a friendly environment with her cheerful demeanor and attentiveness.

However, some clients have voiced concerns regarding long wait times and inconsistent service. Though many have encountered friendly and knowledgeable staff, a few individuals mentioned experiences of discomfort during the donation process. Overall, CSL Plasma remains a popular choice in Wilmington for those interested in making a positive impact through plasma donation.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 8 AM–4 PM 8 AM–4 PM

📢 What do customers say about CSL Plasma - branch in Wilmington, 4346 Market St?

Positive reviews icon Good Points Negative reviews icon Complaints
Friendly and patient staff who explain the donation process well. Long wait times for screening and donation completion, often exceeding 3-5 hours.
Michelle in intake creates a welcoming environment and is attentive to donors' needs. High staff turnover leading to inconsistency in service quality.
Professional and knowledgeable medical screening staff, particularly Michelle R. Reports of inexperienced staff causing pain and bruising during procedures.
Excellent care and smooth donation experiences reported by multiple donors. Negative experiences with staff attitudes, including complaints about long hours and lack of support.
Efficient handling of promotions and app usage by staff like Tasha and Lu. Disrespectful environment with inconsistent policies regarding donor eligibility.