BioLife Plasma Services - branch in West Des Moines, 6380 Village View Dr
What services can you find at BioLife Plasma Services - branch in West Des Moines, 6380 Village View Dr?
- Plasma Donation
- Plasma Donation Promotions
- Health Screenings
- Compensation for Donations
- Referral Bonuses
- Nutritional Support for Donors
📍 Where can you find BioLife Plasma Services - branch in West Des Moines, 6380 Village View Dr?
BioLife Plasma Services in West Des Moines, Iowa, provides a crucial service to those looking to donate plasma. The facility offers various hours throughout the week, including early morning options, and is located at 6380 Village View Dr. With dedicated staff and a welcoming atmosphere, many find it a favorable place for plasma donation, although experiences may vary due to staffing levels and wait times.
While some patrons appreciate efficient visits, others report challenges with lengthy waits and interactions with staff. Visitors have expressed a desire for more attentive service during their donations, highlighting the importance of customer experience in addition to the critical service provided. Overall, BioLife Plasma Services remains a significant resource for the community.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 8 AM–7 PM | 6 AM–7 PM | 6 AM–7 PM | 6 AM–7 PM | 6 AM–7 PM | 6 AM–3 PM | 6 AM–3 PM |
📢 What do customers say about BioLife Plasma Services - branch in West Des Moines, 6380 Village View Dr?
 Good Points |  Complaints |
|---|---|
| Generally friendly staff who provide good care after donation | Long wait times for appointments, often exceeding expected duration |
| Some employees are attentive and remember returning donors | Understaffed, leading to delays in service |
| The center has a clean and organized environment | Inconsistent quality of care from staff, with some being dismissive or unhelpful |
| Offers bonuses for donations, which can be a nice incentive | Issues with staff communication and professionalism |
| Some donors report quick donation times during less busy hours | Negative experiences with management regarding complaints and injuries |
| Frequent reports of complications during donation, such as hematomas and infections | |
| Inefficient processes leading to longer overall visit times than necessary |