Grifols Talecris Plasma Resources - branch in Waukegan, 2609 Grand Ave
What services can you find at Grifols Talecris Plasma Resources - branch in Waukegan, 2609 Grand Ave?
- Plasma Donation Services
- Online Pre-Donation Health Screening
- Express Kiosk Check-In
- Compensation for Plasma Donations
- Referral Program for Donors
- Convenient Donation Scheduling
📍 Where can you find Grifols Talecris Plasma Resources - branch in Waukegan, 2609 Grand Ave?
Grifols Talecris Plasma Resources, located at 2609 Grand Ave, Waukegan, IL, offers a welcoming atmosphere with a friendly and professional staff. Many clients appreciate the effort the team puts into making each donation experience comfortable, while also fostering a personal connection with regular donors. The online pre-filling process for health questionnaires is a convenient feature, helping donors save time upon arrival.
However, there are mixed feelings regarding management and operational policies. Some donors have reported issues with communication, particularly about eligibility notifications and the treatment of drivers. Despite these concerns, many continue to recommend this center for its attentive staff and approachable service.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 8 AM–4 PM | Closed |
📢 What do customers say about Grifols Talecris Plasma Resources - branch in Waukegan, 2609 Grand Ave?
 Good Points |  Complaints |
|---|---|
| Friendly and professional staff who take the time to get to know donors. | Management communication is lacking, especially regarding donor eligibility issues. |
| Convenient hours and the ability to pre-fill forms via the app. | Inconsistent reimbursement rates compared to other plasma centers. |
| Smooth donation process with minimal discomfort reported by donors. | Drivers and caregivers feel disrespected and undervalued by staff policies. |
| Long-term donors appreciate the consistency and care from the staff. | Negative experiences reported with staff behavior, particularly during late hours. |
| Location is convenient for many donors in the area. | Misleading information about potential earnings for donors. |