CSL Plasma - branch in Waco, 300 N Valley Mills Dr Suite B
What services can you find at CSL Plasma - branch in Waco, 300 N Valley Mills Dr Suite B?
- Plasma Donation Services
- Health Screening for Donors
- Compensation for Donors
- Hydration and Nutritional Guidance
- Donor Loyalty Programs
- Referral Bonuses for New Donors
📍 Where can you find CSL Plasma - branch in Waco, 300 N Valley Mills Dr Suite B?
CSL Plasma in Waco, Texas, is a local facility dedicated to plasma donation. Located at 300 N Valley Mills Dr Suite B, it offers a space where donors can contribute to important health initiatives. The center maintains regular hours from Monday to Saturday and is closed on Sundays. Visitors often comment on the helpfulness and friendliness of the staff, making the donation process more comfortable. However, some reports indicate concerns about wait times and management practices that could be improved.
Despite the friendly atmosphere, CSL Plasma has faced challenges, particularly with increased wait times and an influx of new donors. Previous visitors have expressed frustration about the prioritization of new donors over returning ones, which can lead to longer wait periods. These experiences highlight a need for better management and organizational efficiency. Overall, CSL Plasma aims to create a welcoming environment but can benefit from adjustments to enhance the donor experience.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 8 AM–6 PM | 8 AM–6 PM | 8 AM–6 PM | 8 AM–6 PM | 8 AM–6 PM | 8 AM–2 PM | Closed |
📢 What do customers say about CSL Plasma - branch in Waco, 300 N Valley Mills Dr Suite B?
 Good Points |  Complaints |
|---|---|
| Friendly and helpful staff, creating a welcoming environment for donors. | Long wait times due to a shortage of machines and staff. |
| Quick donation process when the center is fully staffed. | Inconsistent prioritization of returning donors over new donors, leading to frustration. |
| Good compensation for plasma donations. | Management issues, particularly with the center manager's attitude and approach to donor care. |
| Staff members are described as kind, funny, and supportive, making the experience enjoyable. | Reports of rude behavior from some donors towards staff, creating a negative atmosphere. |
| Many donors feel a sense of community and family among the staff. | Overall dissatisfaction with the management and operational efficiency of the center. |