BioLife Plasma Services - branch in Waco, 2329 Marketplace Dr
What services can you find at BioLife Plasma Services - branch in Waco, 2329 Marketplace Dr?
- Plasma Donation Services
- Referral Bonus Program
- Compensation for Plasma Donations
- Health Screenings for Donors
- Fast and Efficient Donation Process
- Welcoming Atmosphere for Donors
📍 Where can you find BioLife Plasma Services - branch in Waco, 2329 Marketplace Dr?
BioLife Plasma Services, located at 2329 Marketplace Dr, Waco, TX, offers a welcoming environment for donors in the area. Many patrons appreciate the friendly staff, particularly mentioning the attentive nature of phlebotomists who often remember returning donors by name. With a commitment to customer service, the team strives to make the donation experience efficient and pleasant, creating a sense of community among frequent visitors.
However, some donors have expressed concerns regarding wait times and changes in compensation rates. While many enjoy the extra income through their donations, others feel the compensation does not reflect the efforts involved. Visitors can find hours of operation ranging from Friday 6 AM–6 PM to varying times throughout the week, making it accessible for many looking to lend a helping hand.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| Closed | 6 AM–7 PM | 6 AM–7 PM | 6 AM–7 PM | 6 AM–6 PM | 9 AM–5 PM | 8 AM–3 PM |
📢 What do customers say about BioLife Plasma Services - branch in Waco, 2329 Marketplace Dr?
 Good Points |  Complaints |
|---|---|
| Friendly and professional staff who create a welcoming atmosphere. | Recent drop in donation rates by $10 per week. |
| Quick and efficient donation process after the first visit. | Long wait times due to insufficient staffing, often 45 minutes to an hour. |
| Staff members remember donors by name, fostering a sense of community. | Inconsistent experiences with management and staff, leading to complaints about rudeness. |
| Positive attitudes and attentive service from the team. | Concerns about the fairness of compensation for donors compared to the profits made by the center. |
| Management does not micromanage, contributing to good morale. | Issues with communication regarding deferrals and appointment management. |
| Extra cash from donations helps with personal expenses. |