Octapharma Plasma - branch in Virginia Beach, 628 Newtown Rd
What services can you find at Octapharma Plasma - branch in Virginia Beach, 628 Newtown Rd?
- Plasma Donation Services
- Health Screenings for Donors
- Comfortable Donation Chairs
- Personalized Care from Trained Staff
- Quick Check-In Process
- Post-Donation Refreshments
📍 Where can you find Octapharma Plasma - branch in Virginia Beach, 628 Newtown Rd?
At Octapharma Plasma in Virginia Beach, individuals have the opportunity to donate plasma while receiving compensation. Located at 628 Newtown Rd, this center offers a welcoming environment with efficient check-in processes and minimal wait times. The friendly staff, including professionals like Jamesha, Dee, and Red, prioritize donor comfort and safety throughout the donation experience. Many donors appreciate the personal connections made with the team, enhancing their overall experience.
While overall visits are often described positively, some have expressed concerns regarding staffing levels, suggesting that the location can become quite busy at times. Despite occasional wait times, the well-trained staff strives to maintain a clean and enjoyable atmosphere, contributing to a supportive community where donors feel valued. Whether it's the camaraderie of fellow donors or the expertise of the staff, Octapharma aims to ensure each visit is pleasant and memorable.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM |
📢 What do customers say about Octapharma Plasma - branch in Virginia Beach, 628 Newtown Rd?
 Good Points |  Complaints |
|---|---|
| Quick check-in process with minimal wait time for a chair. | Understaffing issues leading to long wait times despite available beds. |
| Friendly and caring staff, with many donors being recognized by name. | Some complaints about unprofessional behavior from certain staff members. |
| Clean and well-managed facility, creating a safe environment for donations. | Inconsistent experiences reported by donors, with some feeling frustrated by the service. |
| Highly trained staff that ensure a comfortable experience during the donation process. | Long overall process times reported by some donors, leading to dissatisfaction. |
| Positive atmosphere with laughter and camaraderie among staff and donors. | |
| Consistent high-quality service from experienced staff members like Dee, Red, and Savannah. | |
| Staff members are attentive and check on donors regularly to ensure their comfort. |