BioLife Plasma Services - branch in Vancouver, 7601 NE Vancouver Plaza Dr
What services can you find at BioLife Plasma Services - branch in Vancouver, 7601 NE Vancouver Plaza Dr?
- Plasma Donation Services
- Online Appointment Scheduling
- Initial Health Screening
- Self Check-In Kiosks
- Post-Donation Snacks and Beverages
- Hygiene and Safety Protocols
📍 Where can you find BioLife Plasma Services - branch in Vancouver, 7601 NE Vancouver Plaza Dr?
BioLife Plasma Services, located at 7601 NE Vancouver Plaza Dr, Vancouver, WA, offers a clean and welcoming environment for those looking to donate plasma. The facility features ample seating and a straightforward online appointment system that helps streamline the donation process. Many patrons appreciate the friendly and attentive staff who strive to make each visit as pleasant as possible. First-time donors can expect a slightly longer visit due to initial screenings, but subsequent donations tend to be quicker with the option for self check-in.
However, some visitors have raised concerns about wait times and staffing levels, noting that it may take longer than expected to get started with the donation. Experiences can vary widely, with reports of understaffing leading to delays. While the team is described as helpful and caring, patrons have suggested that improved hygiene practices and more personnel would enhance the overall experience. Despite these issues, many continue to choose BioLife for its convenient location and commitment to quality service.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| Closed | 9 AM–7 PM | 9 AM–7 PM | 9 AM–7 PM | 9 AM–5 PM | 7 AM–3 PM | 8 AM–3 PM |
📢 What do customers say about BioLife Plasma Services - branch in Vancouver, 7601 NE Vancouver Plaza Dr?
 Good Points |  Complaints |
|---|---|
| Friendly and helpful staff who are attentive to donors' needs. | Consistently long wait times, often exceeding 2-3 hours. |
| Clean and well-maintained facility with a welcoming atmosphere. | Facility is frequently understaffed, leading to delays in service. |
| Online appointment scheduling makes visits more convenient. | Concerns about hygiene practices, such as inadequate glove changing protocols. |
| Quick initial check-in process for returning donors. | Some staff members may lack proper training in handling sensitive situations. |
| Staff provides good information and support for first-time donors. | Inconsistent honoring of promotions and offers, leading to customer dissatisfaction. |