KEDPLASMA Urbana
What services can you find at KEDPLASMA Urbana?
- Plasma Donation
- Compensation for Plasma Donation
- Health Screenings
- Needle Insertion for Plasma Collection
- Post-Donation Refreshments
- Referral Programs for Donors
📍 Where can you find KEDPLASMA Urbana?
KEDPLASMA Urbana is a plasma donation center located at 907 N Lincoln Ave, Urbana, IL 61801. The center offers various donation services throughout the week, operating Monday to Saturday with specific hours. However, visitors have reported experiences of long wait times and staffing issues, which can lead to frustration. Some patrons have noted challenges with the intake process and a lack of thorough guidance during their visits.
Despite some positive comments, many clients express concerns about the staff's responsiveness and overall management. Issues regarding communication and respect for personal preferences have been highlighted, indicating a need for improvement in customer service. While KEDPLASMA Urbana serves a specific community need, potential donors might want to consider these factors when deciding to visit.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 8 AM–6 PM | 8 AM–6 PM | 8 AM–6 PM | 8 AM–6 PM | 8 AM–6 PM | 8 AM–2 PM | Closed |
📢 What do customers say about KEDPLASMA Urbana?
 Good Points |  Complaints |
|---|---|
| Convenient location in Urbana, IL | Low staff levels leading to long wait times |
| Open six days a week with extended hours | Rude and unprofessional staff behavior |
| Allows donations from individuals who may be turned away elsewhere | Inconsistent communication and difficulty reaching the center by phone |
| Some customers appreciate the accessibility for those in need | Poor management and organization during donation processes |
| Lack of empathy and support for donors, especially in distressing situations | |
| Failure to respect personal pronouns and identities | |
| Frequent issues with finding veins and causing discomfort to donors | |
| Negative experiences reported by multiple long-time donors |