ImpactLife - branch in Urbana, 1408 W University Ave

What services can you find at ImpactLife - branch in Urbana, 1408 W University Ave?

  • Blood Donation Services
  • Plasma Donation Services
  • Blood Drives at Schools and Community Events
  • Walk-in Donation Appointments
  • Scheduled Donation Appointments
  • Post-Donation Care and Refreshments

📍 Where can you find ImpactLife - branch in Urbana, 1408 W University Ave?

ImpactLife, located at 1408 W University Ave, Urbana, IL 61801, offers a welcoming environment for blood donors. With a team that is generally described as friendly and professional, visitors often remark on the positive atmosphere. The center operates with flexible hours throughout the week, including Saturdays and Sundays, making it convenient for donors to find a suitable time to give blood.

While many visitors appreciate the complimentary snacks and supportive staff, experiences can vary. Some patrons have reported mixed interactions with staff members, highlighting the importance of consistent professionalism. Nonetheless, the center remains a vital resource for the community, providing a critical service with dedicated personnel committed to making the donation process smooth and efficient.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
7:30 AM–4 PM 9 AM–6 PM 9 AM–6 PM 9 AM–6 PM 7:30 AM–4 PM 7:30 AM–12:30 PM 7–11 AM

📢 What do customers say about ImpactLife - branch in Urbana, 1408 W University Ave?

Positive reviews icon Good Points Negative reviews icon Complaints
Friendly and professional staff Inconsistent staff behavior; some are rude or unhelpful
Quick and efficient donation process Excessive follow-up calls and texts after donation
Free snacks available for donors Negative interactions reported by regular donors
Positive experiences reported by multiple donors Lack of responsiveness from administration regarding complaints
Good communication during the donation process Unprofessional behavior observed from some staff members