CSL Plasma - branch in Tucson, 3757 W Ina Rd Suite 100/120

Phone

What services can you find at CSL Plasma - branch in Tucson, 3757 W Ina Rd Suite 100/120?

  • Plasma Donation Services
  • First-Time Donor Assistance
  • Phlebotomy Services
  • Medical Screening for Donors
  • Protein Level Testing
  • Compensation for Donors

📍 Where can you find CSL Plasma - branch in Tucson, 3757 W Ina Rd Suite 100/120?

CSL Plasma, located at 3757 W Ina Rd Suite 100/120, Tucson, AZ 85741, offers a dedicated space for individuals looking to donate plasma. The center is known for its friendly staff, who generally provide a professional experience to donors. Many patrons appreciate the attentiveness of the phlebotomists, with some specific employees receiving mentions for their exceptional skills and support.

However, it is worth noting that waiting times can be significant, and some visitors have expressed concerns about staff levels, particularly during busy periods. Feedback indicates a gap in consistent service quality, as one staff member's approach has drawn criticism. Overall, CSL Plasma showcases a mix of positive experiences alongside areas for improvement, aiming to enhance the donor journey for all its visitors.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 8 AM–4 PM Closed

📢 What do customers say about CSL Plasma - branch in Tucson, 3757 W Ina Rd Suite 100/120?

Positive reviews icon Good Points Negative reviews icon Complaints
Professional and hardworking staff, with many positive experiences reported by donors. Long wait times and lines, with reports of donors waiting over an hour to be called back.
Some staff members, like Tiffany and Michael, are praised for their excellent customer service and calming presence during the donation process. Staffing issues, particularly a shortage of phlebotomists, leading to extended wait times and discomfort for donors standing in line.
The donation process is generally fast and easy, with many donors appreciating the efficiency of the staff. Unprofessional behavior from certain staff members, particularly a person named Sean, who has been described as rude and disrespectful to donors.
The center is noted for having genuine and kind associates who care about the donors' experience. Inconsistent communication regarding donor eligibility and delays in processing, causing frustration for those waiting to donate.