Grifols Biomat USA - Plasma Donation Center - branch in Topeka, 2915 SW Gage Blvd
What services can you find at Grifols Biomat USA - Plasma Donation Center - branch in Topeka, 2915 SW Gage Blvd?
- Plasma Donation Services
- Compensation for Plasma Donations
- Pre-Donation Health Screening
- Post-Donation Payment Processing
- Plasma Donation App for Scheduling
- Phlebotomy Services
📍 Where can you find Grifols Biomat USA - Plasma Donation Center - branch in Topeka, 2915 SW Gage Blvd?
Grifols Biomat USA - Plasma Donation Center in Topeka, Kansas, is dedicated to providing a supportive environment for plasma donors. Located at 2915 SW Gage Blvd, it operates seven days a week, accommodating donors with convenient hours. Though many employees receive praise for their friendly attitude and professionalism, operational efficiency is often highlighted as an area in need of improvement.
Some donors have expressed frustration with the center’s updated system, particularly regarding the challenges of using the app and the lengthy waiting times. Communication about changes in donor compensation and transaction fees for withdrawals has also raised concerns among patrons. Despite these issues, the center remains a vital resource for those looking to contribute through plasma donation.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–2 PM | 7 AM–1 PM |
📢 What do customers say about Grifols Biomat USA - Plasma Donation Center - branch in Topeka, 2915 SW Gage Blvd?
 Good Points |  Complaints |
|---|---|
| Incredible employees who provide excellent service | Awful app experience that is not user-friendly |
| Clean and well-maintained facility | Management presence is lacking during busy times |
| Quick initial visit experience for some donors | Long wait times for donations, with some reporting over an hour |
| Good rating of 4.5 indicates overall satisfaction | High fees associated with withdrawing funds from the donation card |
| Staff is generally friendly and helpful | Rude front desk staff reported by some donors |
| Changes to payment structure perceived as greedy | |
| Inconsistent service quality compared to previous experiences |