BioLife Plasma Services - branch in Tempe, 1245 W Elliot Rd Suite 115
What services can you find at BioLife Plasma Services - branch in Tempe, 1245 W Elliot Rd Suite 115?
- Plasma Donation Services
- Promotional Compensation Programs
- Health Screenings and Vital Checks
- Referral Bonuses for New Donors
- Flexible Appointment Scheduling
- Comfortable Donation Environment
📍 Where can you find BioLife Plasma Services - branch in Tempe, 1245 W Elliot Rd Suite 115?
BioLife Plasma Services in South Tempe provides a clean and comfortable environment for plasma donation. Their staff is noted for being friendly and professional, often making an effort to ensure donors feel respected and at ease throughout the process. The location offers a streamlined check-in and donation experience, although wait times can vary depending on the day's traffic and scheduling demands. It's advisable for donors to be prepared for potential delays, especially if visiting during busy hours.
Although many patrons appreciate the attentive service, experiences can differ. Some donors have reported issues with appointment scheduling and inconsistent compensation offers, leading to frustration. Clear communication from the staff helps address any concerns; however, previous visitors have noted the importance of confirming appointment details to avoid complications. Overall, BioLife Plasma Services aims to create a supportive atmosphere for all those looking to donate.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 11 AM–7 PM | 6 AM–7 PM | 6 AM–7 PM | 6 AM–7 PM | 6 AM–6 PM | 7 AM–3 PM | 8 AM–3 PM |
📢 What do customers say about BioLife Plasma Services - branch in Tempe, 1245 W Elliot Rd Suite 115?
 Good Points |  Complaints |
|---|---|
| Friendly and Professional Staff: The staff members are welcoming, attentive, and treat donors with respect and professionalism. | Long Wait Times: Appointments can take anywhere from 45 minutes to 2 hours, leading to frustration among donors. |
| Efficiency: The check-in and donation processes are usually streamlined and efficient, with minimal wait times. | Understaffing Issues: The center has been reported as understaffed, affecting the overall experience. |
| Clean and Comfortable Environment: The facility is clean and well-maintained, contributing to a safe and pleasant donation experience. | Inconsistent Quality of Care: Some donors have experienced poor technique during the donation process, leading to discomfort and complications. |
| Clear Communication: Staff clearly explain the donation process, safety protocols, and provide regular updates. | Miscommunication Regarding Policies: There have been complaints about unclear policies, such as restrictions on minors in the facility. |
| Positive Experiences with Specific Staff: Many donors have praised individual staff members for their kindness and professionalism. | Overbooking: Management has been criticized for overbooking appointments, causing delays and dissatisfaction. |