BioLife Plasma Services - branch in St Paul, 2101 Old Hudson Rd
What services can you find at BioLife Plasma Services - branch in St Paul, 2101 Old Hudson Rd?
- Plasma Donation Services
- Kiosk Check-In System
- Health Screening Services
- Hydration Education Programs
- Compensation for Donors
- First-Time Donor Support
📍 Where can you find BioLife Plasma Services - branch in St Paul, 2101 Old Hudson Rd?
At BioLife Plasma Services in St. Paul, Minnesota, donors can earn money while contributing to the community through plasma donation. Located at 2101 Old Hudson Rd in the Conway borough, this facility operates with a friendly staff dedicated to ensuring a positive experience for all. Many patrons appreciate the professionalism and kindness displayed by the team members, especially during their first visits, making it a welcoming space for new donors.
However, visitors often report longer wait times, particularly during peak hours on Sundays. The appointment system can result in considerable delays, leading some to feel that management needs to address staffing and scheduling concerns to improve the overall experience. Though many donors express satisfaction with the staff's competence and their caring attitude, they also hope for enhancements in efficiency to maximize the value of their time spent at the center.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 11 AM–7 PM | 6 AM–7 PM | 6 AM–7 PM | 6 AM–7 PM | 6 AM–6 PM | 8 AM–4 PM | 8 AM–3 PM |
📢 What do customers say about BioLife Plasma Services - branch in St Paul, 2101 Old Hudson Rd?
 Good Points |  Complaints |
|---|---|
| Friendly and welcoming staff who make donors feel comfortable and valued. | Long wait times due to high demand and insufficient staffing, leading to frustration among donors. |
| Highly skilled and competent employees, such as Jeanne the RN, who provide clear guidance throughout the donation process. | Impersonal service, with staff not addressing donors by name, making the experience feel less personal. |
| Positive atmosphere that encourages repeat donations, with many donors expressing satisfaction with their experiences. | Overbooking of appointments, resulting in overcrowded waiting areas and extended delays before being seated. |
| Staff members like Schnea and Natalia are recognized for their kindness and helpfulness, enhancing the overall experience. | Management is criticized for not adequately addressing the issues of long lines and wait times, leaving staff overwhelmed. |
| Many donors appreciate the informative nature of the staff, who provide valuable tips on hydration and donation practices. | Some donors report that the reservation system allows for excessive scheduling, contributing to the chaos and dissatisfaction. |