CSL Plasma - branch in St. Louis, 10970 New Halls Ferry Road
What services can you find at CSL Plasma - branch in St. Louis, 10970 New Halls Ferry Road?
- Plasma Donation
- Compensation for Plasma Donation
- Health Screenings
- Blood Testing
- Protein Level Assessment
- Referral Services for Alternative Donation Centers
📍 Where can you find CSL Plasma - branch in St. Louis, 10970 New Halls Ferry Road?
CSL Plasma is located at 10970 New Halls Ferry Road, St. Louis, MO 63136, offering a space for individuals looking to donate plasma. While the facility provides essential services, visitors often report lengthy wait times, which can exceed an hour and a half, along with limited seating options in the waiting area. Staff interactions vary, with some donors experiencing unprofessional behavior while others note a few dedicated employees.
The center operates on a varied schedule, with hours from 7 AM to 6 PM on weekdays and 8 AM to 2:30 PM on Saturdays, remaining closed on Sundays. Donors may find the donation experience less efficient than anticipated, leading to suggestions for improved staffing and management in order to enhance the overall process for those looking to contribute.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–6 PM | 7 AM–6 PM | 7 AM–6 PM | 7 AM–6 PM | 7 AM–6 PM | 8 AM–2:30 PM | Closed |
📢 What do customers say about CSL Plasma - branch in St. Louis, 10970 New Halls Ferry Road?
 Good Points |  Complaints |
|---|---|
| Some staff members are skilled and caring, providing good service when available. | Long wait times, often exceeding an hour and a half, regardless of the day or time. |
| Location is open six days a week, offering flexibility for donors. | Staff members are frequently unprofessional and engage in horseplay instead of assisting donors. |
| The facility is generally clean and well-maintained. | Lack of seating for waiting donors, leading to discomfort during long waits. |
| Rude and dismissive customer service experiences reported by multiple patrons. | |
| Inadequate staffing leading to inefficiencies in the donation process. |