Octapharma Plasma - branch in Springfield, 1770 Wabash Ave
What services can you find at Octapharma Plasma - branch in Springfield, 1770 Wabash Ave?
- Plasma Donation
- Compensation for Donors
- Health Screenings
- Orientation for New Donors
- Medical Eligibility Assessments
- Clean and Safe Donation Environment
📍 Where can you find Octapharma Plasma - branch in Springfield, 1770 Wabash Ave?
Octapharma Plasma in Springfield, Illinois, offers a welcoming environment for those considering plasma donation. Donors appreciate the friendly and attentive staff, who ensure that patients feel comfortable throughout the donation process. The facility is noted for its cleanliness, providing a pleasant atmosphere that fosters a positive experience. While many donors share enjoyable interactions with technicians like Javier, some have mentioned concerns regarding wait times and communication during busy periods.
In addition to the personal rewards of donating, such as helping others and receiving compensation, Octapharma provides valuable information on donation requirements. It's important for potential donors to be proactive about dietary restrictions prior to their visit, as certain foods should be avoided for two days leading up to the appointment. Overall, Octapharma Plasma is recognized for its commitment to donor care, though experiences may vary based on timing and individual circumstances.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM |
📢 What do customers say about Octapharma Plasma - branch in Springfield, 1770 Wabash Ave?
 Good Points |  Complaints |
|---|---|
| Friendly and professional staff who genuinely care about donors | Initial process can be confusing and time-consuming due to computer issues |
| Clean and well-maintained facility | Lack of communication during busy times, leading to frustration among donors |
| Thorough and respectful assistance throughout the donation process | Inconsistent screening and waiting times reported, with some donors feeling neglected |
| Positive experiences reported by multiple donors | Donors are not adequately informed about dietary restrictions prior to donation |
| Staff members are remembered by returning donors, creating a welcoming atmosphere | Long wait times for those with medical conditions requiring clarification before donation |
| Opportunity to help others while receiving compensation for donations | Some staff members appear disengaged or unhelpful during peak hours |
| Some staff members, like Javier, are noted for their exceptional friendliness and support |