KEDPLASMA Springfield
What services can you find at KEDPLASMA Springfield?
- Plasma Donation Services
- Express Pass for Kiosk Check-in
- Incentive Programs (Spin the Wheel, Scratch Off for Second Donation)
- Health Screening and Eligibility Assessment
- Plasma Donation for Compensation
- Referral Programs for New Donors
📍 Where can you find KEDPLASMA Springfield?
KEDPLASMA Springfield is located at 534 N Grand Ave W, Springfield, IL 62702, in the Oak Ridge borough. The center offers plasma donation services, operating on Monday, Tuesday, Thursday, and Friday from 8 AM to 6 PM and on Saturday from 8 AM to 4 PM. However, it remains closed on Sundays. While the facility strives to provide a clean and welcoming atmosphere, some visitors have reported issues with staff professionalism and service delays.
Donors may encounter challenges during their visits, including long wait times and perceived disorganization among staff. Although some individuals have appreciated the friendly demeanor of certain employees, experiences vary significantly. Additionally, the location has limitations regarding mobile service reception, which may affect communication during visits. Overall, those considering a donation should be prepared for a potentially mixed experience.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 8 AM–6 PM | 8 AM–6 PM | 8 AM–6 PM | 8 AM–6 PM | 8 AM–6 PM | 8 AM–4 PM | Closed |
📢 What do customers say about KEDPLASMA Springfield?
 Good Points |  Complaints |
|---|---|
| Clean and professional environment | Very unprofessional staff behavior |
| Friendly staff that makes donors feel comfortable | Long wait times (up to 5 hours) |
| Convenient location and availability | Confusing and inconsistent information provided by staff |
| Better than some competitors in the area | Poor communication and favoritism among employees |
| Some employees are genuinely helpful and professional | Inadequate staffing leading to chaotic environment |
| Wifi and mobile service issues due to building structure | |
| Negative experiences with rude employees | |
| Safety concerns due to lack of staff intervention | |
| Frequent disqualifications for minor issues without clear communication | |
| Low compensation for donors despite the company's profitability |