ImpactLife - branch in Springfield, 62705, 1999 Wabash Ave
What services can you find at ImpactLife - branch in Springfield, 62705, 1999 Wabash Ave?
- Plasma Donation Services
- Blood Donation Services
- First-Time Donor Support
- Private Donation Rooms
- Post-Donation Refreshments (including ice cream sandwiches)
- Donation Education and Information
📍 Where can you find ImpactLife - branch in Springfield, 62705, 1999 Wabash Ave?
ImpactLife is a plasma donation location situated in Springfield, IL, at 1999 Wabash Ave. The center offers a spacious environment designed for donor comfort, ensuring ample privacy during the donation process. Operating hours vary throughout the week, accommodating donors on Fridays, Mondays, Saturdays, Sundays, Thursdays, Tuesdays, and Wednesdays, which makes it convenient for individuals with different schedules.
The staff at ImpactLife are known for their mixed interactions. While some patrons appreciate the professionalism and friendliness of certain team members, others have expressed concerns about the overall customer service experience. ImpactLife aims to serve the community by providing a vital resource for plasma donations and continues to welcome new donors with a commitment to improving their service.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 8 AM–5 PM | 8 AM–5 PM | 8 AM–5:30 PM | 7 AM–5:30 PM | 7 AM–3 PM | 7 AM–1:30 PM | 7–11 AM |
📢 What do customers say about ImpactLife - branch in Springfield, 62705, 1999 Wabash Ave?
 Good Points |  Complaints |
|---|---|
| Friendly and professional staff during the donation process | Inconsistent staff professionalism and friendliness |
| Excellent privacy and spacious donation area | Rude and unprofessional behavior from some staff members |
| Positive experiences for first-time donors | Long wait times and inefficiencies in the donation process |
| Helpful and active staff who answer questions | Concerns about the organization's support for controversial shows |
| Free ice cream sandwiches for donors | Negative experiences reported by multiple donors |
| Supportive mission of the organization | Issues with inexperienced staff leading to donation complications |