CSL Plasma - branch in Springfield, 1150 N 5th St Suite E
What services can you find at CSL Plasma - branch in Springfield, 1150 N 5th St Suite E?
- Plasma Donation
- New Donor Incentives
- Plasma Donation Compensation
- Health Screenings
- Vital Signs Monitoring
- Referral Bonuses
📍 Where can you find CSL Plasma - branch in Springfield, 1150 N 5th St Suite E?
CSL Plasma, located at 1150 N 5th St Suite E, Springfield, IL, offers individuals the opportunity to donate plasma for compensation. The center is in the Enos Park borough and is open from 7 AM to 6 PM on weekdays and 8 AM to 4 PM on Saturdays, making it accessible for regular donors. While many appreciate the friendly staff, some report that the organization could benefit from improved efficiency, particularly regarding wait times and staffing levels.
Donors have shared mixed experiences, noting that wait times have decreased from previous highs but still can be lengthy. Some suggest that a more streamlined process, including better management support during peak hours, could enhance the overall experience. Despite the challenges, many still choose CSL Plasma for their donations, valuing the mission of helping others through their contributions.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–6 PM | 7 AM–6 PM | 7 AM–6 PM | 7 AM–6 PM | 7 AM–6 PM | 8 AM–4 PM | Closed |
📢 What do customers say about CSL Plasma - branch in Springfield, 1150 N 5th St Suite E?
 Good Points |  Complaints |
|---|---|
| Generally pleasant staff who treat donors with a great attitude. | Long wait times still persist, with at least 20 people often in line and insufficient staff to assist. |
| Wait times have improved significantly, now around an hour instead of 4-5 hours. | Unorganized and unprofessional service, with complaints about staff not being adequately trained. |
| CSL Plasma is preferred by some donors over other centers due to overall experience. | Inconsistent payment for donations, leading to feelings of being scammed or misled about compensation. |
| Issues with equipment and manual vitals taking, causing frustration among donors. | |
| Lack of seating for waiting donors, making the experience uncomfortable. | |
| Poor communication regarding operational issues, such as nationwide system failures. |