CSL Plasma - branch in Southfield, 21921 Greenfield Rd

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What services can you find at CSL Plasma - branch in Southfield, 21921 Greenfield Rd?

  • Plasma Donation Services
  • Health Screening and Assessment
  • Donation Preparation (snacks and hydration)
  • Mobile App for Appointment Scheduling
  • Questionnaire Completion via Mobile App
  • Waiting Area with Informational Videos

📍 Where can you find CSL Plasma - branch in Southfield, 21921 Greenfield Rd?

CSL Plasma in Southfield, Michigan, offers a friendly atmosphere for plasma donation. Located at 21921 Greenfield Rd, the center is known for its clean environment and welcoming staff who assist first-time donors throughout the process. Visitors have reported a thorough check-in experience and clarity about the donation procedure, enhancing overall comfort. The CSL app is recommended for booking appointments and completing initial questionnaires to streamline visits.

However, some visitors have expressed concerns about long wait times, particularly during peak hours. Feedback highlights the need for better organization and efficiency, especially regarding machine setup. Despite varying experiences, CSL Plasma continues to provide an essential service to the community with a dedicated team of professionals.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
6 AM–6 PM 6 AM–6 PM 6 AM–6 PM 6 AM–6 PM 6 AM–6 PM 8 AM–4 PM 8 AM–4 PM

📢 What do customers say about CSL Plasma - branch in Southfield, 21921 Greenfield Rd?

Positive reviews icon Good Points Negative reviews icon Complaints
Friendly and efficient staff who provide excellent assistance during the donation process. Long wait times, with some donors experiencing waits of over 90 minutes.
Clean and fresh facility with a positive atmosphere among employees. Inconsistent service, with reports of staff prioritizing certain individuals over others.
The CSL app is helpful for checking daily time slots and completing the questionnaire in advance. Slow processing times, especially during peak hours, leading to frustration among donors.
Most staff members are knowledgeable and make first-time donors feel comfortable. Concerns about hygiene standards not being enforced consistently.
Generally, a welcoming environment with smiling staff. Reports of threatening behavior from other donors, leading to safety concerns.