Octapharma Plasma - branch in South Bend, 2102 S Michigan St
What services can you find at Octapharma Plasma - branch in South Bend, 2102 S Michigan St?
- Plasma Donation Services
- Compensation for Plasma Donations
- Needle Placement by Skilled Staff
- On-Site Refreshments including Coffee and Cinnamon Buns
- Personalized Donor Experience
- Professional Phlebotomy Team
📍 Where can you find Octapharma Plasma - branch in South Bend, 2102 S Michigan St?
Octapharma Plasma, located at 2102 S Michigan St, South Bend, IN 46613, offers a welcoming environment for plasma donation. The center prides itself on a friendly and professional staff who create a comfortable experience for donors, often going above and beyond to provide support, even for those with a fear of needles. Visitors have highlighted the team's patience and excellent communication skills, ensuring that donors know what to expect throughout the donation process.
The center is open Monday to Friday and Sunday from 7 AM to 7 PM, catering to various schedules. While some have experienced technical issues with the check-in system, the overall atmosphere remains positive. Many donors appreciate the quick payment process after their donation and commend the dedicated team members, who consistently enhance the experience with their professionalism and care.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM |
📢 What do customers say about Octapharma Plasma - branch in South Bend, 2102 S Michigan St?
 Good Points |  Complaints |
|---|---|
| Friendly and patient staff who handle nervous donors well | Touchscreen check-in system can be buggy and frustrating |
| Excellent needle placement with minimal discomfort | Some donors have experienced issues with locating veins |
| Quick and easy donation process with immediate payment | Inconsistent experiences reported by donors switching from other centers |
| Professional and respectful environment | |
| Great communication about expectations and processes | |
| Improved team and management over time | |
| Delicious complimentary snacks like cinnamon buns | |
| Consistent positive experiences reported by long-time donors |