BioLife Plasma Services - branch in Sioux City, 5550 Sergeant Rd
What services can you find at BioLife Plasma Services - branch in Sioux City, 5550 Sergeant Rd?
- Plasma Donation Services
- Compensation for Plasma Donations
- Health Screenings and Physical Examinations
- Plasma Collection and Return Process
- Educational Resources on Plasma Donation
- Comfortable Donation Environment with Calming Ambiance
📍 Where can you find BioLife Plasma Services - branch in Sioux City, 5550 Sergeant Rd?
BioLife Plasma Services, located at 5550 Sergeant Rd, Sioux City, IA 51106, offers a welcoming atmosphere for plasma donation. Visitors appreciate the friendly and informative staff, who strive to make the donation process as smooth as possible. Many first-time donors express comfort and a sense of safety thanks to the thoroughness of the technicians. The facility's calming ambiance, highlighted by engaging decorations, contributes to a positive experience for donors.
However, some patrons have noted long wait times, sometimes extending up to two and a half hours. Feedback indicates that while the staff is polite, inconsistencies in the training and scheduling may affect the overall efficiency of the service. Despite these challenges, many donors return for their contributions, appreciating the impact their donations make in helping those in need.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 11 AM–7:30 PM | 6 AM–7:30 PM | 6 AM–7:30 PM | 6 AM–7:30 PM | 6 AM–7 PM | 7 AM–3 PM | 7 AM–3 PM |
📢 What do customers say about BioLife Plasma Services - branch in Sioux City, 5550 Sergeant Rd?
 Good Points |  Complaints |
|---|---|
| Friendly and informative staff, especially Nurse Tasha, who provides excellent care and professionalism. | Long wait times, often exceeding 2 hours, leading to frustration among donors. |
| Calming ambiance and lighting in the facility, creating a comfortable environment for donors. | Inconsistent staff competency, with reports of different instructions from various staff members. |
| Thorough explanations of the donation process, making first-time donors feel at ease. | Issues with technicians' training, resulting in complications like hematomas and double sticks during donations. |
| Opportunity to help others while earning some cash. | Rude behavior from some staff members, leading to a negative experience for donors. |
| Positive experiences reported by multiple repeat donors, indicating consistency in service quality. | Frequent overbooking of appointments, causing overcrowding and extended wait times. |