Grifols Biomat USA - Plasma Donation Center - branch in San Marcos, 1400 S I-35 South Frontage Rd
What services can you find at Grifols Biomat USA - Plasma Donation Center - branch in San Marcos, 1400 S I-35 South Frontage Rd?
- Plasma Donation Services
- Compensation for Plasma Donation
- Health Screening and Vital Checks
- Plasma Donation Equipment Maintenance
- Training for New Donors
- Referral Programs for Donors
📍 Where can you find Grifols Biomat USA - Plasma Donation Center - branch in San Marcos, 1400 S I-35 South Frontage Rd?
Grifols Biomat USA - Plasma Donation Center, located at 1400 S I-35 South Frontage Rd, San Marcos, TX, provides an essential service for those looking to help others while earning compensation. The center aims to create a welcoming environment for first-time and returning donors alike. Many visitors appreciate the friendly staff and maintain that the facility is clean and well-organized, contributing to a positive experience during donation.
However, feedback indicates areas for improvement, particularly in customer service and management efficiency. Some donors have reported long wait times and difficulties in reaching the center via phone, which can lead to frustration. By ensuring better communication and streamlined processes, Grifols Biomat USA could enhance its already strong community presence.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 8 AM–6 PM | 8 AM–6 PM | 7 AM–6 PM | 7 AM–6 PM | 7 AM–6 PM | 7 AM–2 PM | 7 AM–2 PM |
📢 What do customers say about Grifols Biomat USA - Plasma Donation Center - branch in San Marcos, 1400 S I-35 South Frontage Rd?
 Good Points |  Complaints |
|---|---|
| Friendly and professional staff | Long wait times for new donors |
| Clean and well-maintained facility | Inadequate communication and instructions for first-time donors |
| Efficient process for experienced donors | Staff shortages leading to unattended donors |
| Positive experiences reported by regular donors | Unprofessional management and attitude from some staff members |
| Great way to help others while earning extra money | Issues with equipment leading to discomfort during the donation process |
| Staff member Miranda is particularly praised for making donors feel comfortable | Difficulty in reaching the center by phone for inquiries |
| Improvements made over time to enhance the donation experience | Low compensation for issues experienced during donation |
| Bruising reported by some donors after visits |