BioLife Plasma Services - branch in San Bernardino, 2065 E Highland Ave
What services can you find at BioLife Plasma Services - branch in San Bernardino, 2065 E Highland Ave?
- Plasma Donation
- Compensation for Plasma Donation
- Health Screenings
- Phlebotomy Services
- Promotional Incentives for Frequent Donors
- Referral Bonuses for New Donors
📍 Where can you find BioLife Plasma Services - branch in San Bernardino, 2065 E Highland Ave?
BioLife Plasma Services, located at 2065 E Highland Ave, San Bernardino, CA, offers individuals the opportunity to sell plasma in a convenient setting. The center features a variety of operating hours throughout the week, making it accessible for donors. Though experiences may vary, many donors have expressed appreciation for certain staff members, highlighting their professionalism and care during appointments.
However, some patrons have raised concerns regarding cleanliness and service efficiency at this location. Reports indicate long wait times and issues with management responsiveness. Overall, individuals considering plasma donation here may want to weigh both positive and negative feedback to determine if this facility meets their expectations.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| Closed | 6 AM–7 PM | 6 AM–7 PM | 6 AM–7 PM | 6 AM–7 PM | 7 AM–3 PM | 7 AM–3 PM |
📢 What do customers say about BioLife Plasma Services - branch in San Bernardino, 2065 E Highland Ave?
 Good Points |  Complaints |
|---|---|
| Arlene is a fast and efficient phlebotomist, receiving praise from multiple donors for her excellent service. | The location has been described as unkempt, with trash around the entrance and poor bathroom conditions. |
| The cleanliness of the BioLife Center has been commended by some visitors, highlighting the staff's efforts in maintaining a tidy environment. | Long wait times are a common complaint, with some donors reporting waits of up to four hours. |
| Some staff members are described as outstanding and professional, providing exemplary care to donors. | Customer service is criticized, with reports of rude and unsympathetic staff, particularly from management. |
| The center has a good promotion program for frequent donors, offering significant rewards for multiple donations. | There are concerns about safety and hygiene practices, including the handling of gloves and cleanliness in the donation process. |
| The management is perceived as lacking structure and urgency, leading to inefficient operations and donor dissatisfaction. |