Octapharma Plasma - branch in San Antonio, 5819 Northwest Loop 410 Ste 114
What services can you find at Octapharma Plasma - branch in San Antonio, 5819 Northwest Loop 410 Ste 114?
- Plasma Donation Services
- Health Screening for Donors
- Insurance Verification Assistance
- Phlebotomy Services
- Community Engagement Events
- Donor Rewards Program
📍 Where can you find Octapharma Plasma - branch in San Antonio, 5819 Northwest Loop 410 Ste 114?
Octapharma Plasma in San Antonio, located at 5819 Northwest Loop 410 Ste 114, offers a welcoming environment for individuals looking to sell plasma. Customers have reported a mix of experiences; while some appreciate the professionalism and efficiency of the staff, others have encountered issues with customer service. Many patients highlight the friendliness of specific team members, who contribute to a sense of community and comfort during the donation process.
The center operates seven days a week, making it convenient for donors to find a suitable time. While there are positive notes about staff who are skilled and caring, feedback suggests that enhancing staff levels could improve overall efficiency and customer satisfaction. For those considering plasma donation, Octapharma Plasma presents an option worth exploring.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM |
📢 What do customers say about Octapharma Plasma - branch in San Antonio, 5819 Northwest Loop 410 Ste 114?
 Good Points |  Complaints |
|---|---|
| Friendly and professional staff members like Monique and Misty who provide excellent service and care for donors. | Rude and unhelpful staff, particularly in handling first-time donors and their inquiries. |
| Efficient process with multiple screeners available during busy hours, ensuring quick attendance. | Inconsistent service quality, with some staff members being dismissive or unprofessional. |
| Great customer service with staff who are knowledgeable and answer all questions thoroughly. | Long wait times due to understaffing, leading to stress for employees and donors alike. |
| A sense of community among staff and donors, making the experience enjoyable. | Some donors have experienced issues with staff not being accommodating or understanding of their needs. |
| Amelia is noted for her skill and care in performing donations, contributing to a positive experience. |