Octapharma Plasma - branch in San Antonio, 11799 West Ave
What services can you find at Octapharma Plasma - branch in San Antonio, 11799 West Ave?
- Plasma Donation
- Health Screenings
- Compensation for Donors
- Express Passes for Donors
- Infection Prevention Protocols
- Comfortable Donation Environment
📍 Where can you find Octapharma Plasma - branch in San Antonio, 11799 West Ave?
Octapharma Plasma, located at 11799 West Ave, San Antonio, TX 78216, provides a welcoming environment for plasma donors. The facility is known for its clean and professional atmosphere, where staff members are dedicated to ensuring a positive experience. Many visitors appreciate the friendliness and attentiveness of the team, with particular praise for their ability to make donors feel comfortable throughout the donation process.
Operating daily from 7 AM to 7 PM, Octapharma Plasma accommodates various schedules, although wait times may vary, especially during peak hours. While some donors have expressed concerns over experiences with staff and donation procedures, most reviews highlight the professionalism and helpfulness of the staff. Overall, Octapharma Plasma continues to strive for excellence in plasma donation services.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM |
📢 What do customers say about Octapharma Plasma - branch in San Antonio, 11799 West Ave?
 Good Points |  Complaints |
|---|---|
| Friendly and welcoming staff, creating a comfortable environment for donors. | Long wait times, especially during busy periods, leading to frustration among donors. |
| Clean and professional facility, well-maintained and organized. | Inconsistent experiences with staff professionalism, with some reports of rudeness during screenings. |
| Good payout structure for donations, attracting repeat donors. | Issues with the donation process leading to complications, such as bruising and infections. |
| Staff members are knowledgeable and provide clear information about the donation process. | Lack of express pass options for donors with limited time, particularly for military personnel. |
| Some staff members are particularly skilled at finding veins, making the donation process smoother. | Some donors have reported negative experiences that overshadow positive ones, indicating a need for improvement. |
| Positive experiences reported by regular donors, indicating consistency in service. |