CSL Plasma - branch in San Antonio, 8725 Marbach Rd #275
What services can you find at CSL Plasma - branch in San Antonio, 8725 Marbach Rd #275?
- Plasma Donation Services
- Health Screening and Vital Checks
- Compensation for Plasma Donations
- Plasma Collection Equipment
- Donor Education and Support
- Referral Programs for New Donors
📍 Where can you find CSL Plasma - branch in San Antonio, 8725 Marbach Rd #275?
CSL Plasma, located at 8725 Marbach Rd #275, San Antonio, TX, is a place where individuals can sell plasma while contributing to life-saving treatments. Many visitors have shared that the reception area operates efficiently, with staff members like James providing kind and gentle service. The facility offers convenient hours throughout the week, making it accessible for those looking to donate.
However, experiences can vary, as some donors have noted issues with cleanliness and long wait times on the donation floor. While many appreciate the friendly staff, there are concerns about professionalism and attentiveness during the donation process. Customers have highlighted that better focus on donor needs could enhance their overall experience at this location.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 6 AM–7 PM | 6 AM–7 PM | 6 AM–7 PM | 6 AM–7 PM | 6 AM–7 PM | 7 AM–4 PM | 7 AM–5 PM |
📢 What do customers say about CSL Plasma - branch in San Antonio, 8725 Marbach Rd #275?
 Good Points |  Complaints |
|---|---|
| Friendly and kind front reception staff, especially James who is gentle and accurate with the lancet. | Long wait times for donation process, with some donors experiencing waits of up to three hours. |
| Positive and calming experience with staff like Ms. Kim who engage with donors and help ease their nerves. | Unprofessional behavior observed on the donation floor, including staff who seem inexperienced and require assistance. |
| Fast-moving reception area with minimal wait times for check-in. | Facility cleanliness is a significant issue, with reports of dirty windows, walls, and restrooms. |
| Some staff members are skilled and efficient, particularly Danielle who is good at sticking arms. | Staff distractions and gossiping lead to delays in hooking up donors, causing frustration and wasted time. |
| Inconsistent staff friendliness, with some donors feeling nervous and scared due to unwelcoming interactions. |