CSL Plasma - branch in San Antonio, 3524 S New Braunfels Ave

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What services can you find at CSL Plasma - branch in San Antonio, 3524 S New Braunfels Ave?

  • Plasma Donation Services
  • First-Time Donor Incentives
  • Compensation for Donors
  • Health Screenings
  • Referral Programs
  • Loyalty Rewards for Frequent Donors

📍 Where can you find CSL Plasma - branch in San Antonio, 3524 S New Braunfels Ave?

CSL Plasma, located at 3524 S New Braunfels Ave, San Antonio, TX 78223, offers a supportive environment for both first-time and returning donors in the Highlands area. Many patrons appreciate the welcoming staff who strive to make the donation process smooth and efficient. A notable perk for new donors is an incentive of $100 for the first five donations, making it an attractive option for those looking to contribute.

While experiences may vary, some visitors report longer wait times, often exceeding three hours. Patrons have voiced concerns regarding cleanliness and staffing levels, indicating that during peak hours, the facility can become crowded. Despite these issues, regular donors express loyalty to CSL Plasma, often referring to staff as a second family, and many are dedicated to returning for future donations.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 6 AM–7 PM 8 AM–3 PM 8 AM–3 PM

📢 What do customers say about CSL Plasma - branch in San Antonio, 3524 S New Braunfels Ave?

Positive reviews icon Good Points Negative reviews icon Complaints
Quick service for first-time donors, with some reporting in and out in under 3 hours. Long wait times, often exceeding 3 hours, even during early morning visits.
Staff is friendly and creates a smooth donation experience. Unprofessional staff behavior, with reports of dismissive responses to donor concerns.
Many long-time donors feel a sense of community and family with the staff. Cleanliness issues, with reports of unsanitary conditions in the facility.
Attractive incentive of $100 for the first five donations. Inadequate staffing during peak times, leading to extended wait periods.
Some donors report minimal pain during the needle insertion. Some donors feel that staff prioritize socializing over efficiency, impacting service quality.