CSL Plasma - branch in San Antonio, 14004 Nacogdoches Rd
What services can you find at CSL Plasma - branch in San Antonio, 14004 Nacogdoches Rd?
- Plasma Donation
- Compensation for Donors
- Health Screenings
- Blood Pressure Monitoring
- Temperature Checks
- IV Hydration Support
📍 Where can you find CSL Plasma - branch in San Antonio, 14004 Nacogdoches Rd?
CSL Plasma, located at 14004 Nacogdoches Rd, San Antonio, TX, offers individuals the opportunity to sell plasma in a welcoming environment. The facility features new machines that are known for their efficiency, making the donation process smoother. Their staff demonstrate a range of experiences; while some donors have praised the kindness and professionalism of certain team members, others have expressed concerns about wait times and the need for better organization during peak hours.
Donors can visit during extended hours throughout the week, including Fridays from 7 AM to 7 PM and weekends from 7 AM to 3 PM. Though some reviews mention challenges with wait times and the handling of procedures, patrons have also shared positive first-time donor experiences. For those considering plasma donation, CSL Plasma provides an option in the San Antonio area.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–3 PM | 7 AM–3 PM |
📢 What do customers say about CSL Plasma - branch in San Antonio, 14004 Nacogdoches Rd?
 Good Points |  Complaints |
|---|---|
| Friendly and compassionate staff, especially Laquasha who provides excellent care and makes donors feel at ease. | Long wait times, with reports of over three hours before being seen, leading to frustration among donors. |
| Clean facilities that contribute to a positive donation experience. | Inconsistent communication regarding payment and incentives, causing confusion and disappointment. |
| New machines that are efficient and reduce the time spent on the donation process. | Unprofessional behavior from some staff members, including loud conversations and lack of proper hygiene practices. |
| Good initial incentive for first-time donors, with a promise of $85 for the first five visits. | Issues with the prescreening process, including refusal to retake temperature readings and inadequate care during the process. |
| Positive experiences reported by some first-time donors, indicating a potential for a good overall experience. | Concerns about the handling of saline shortages and the overall management of the donation process. |