American Red Cross - branch in Salt Lake City, 6616 900 E
What services can you find at American Red Cross - branch in Salt Lake City, 6616 900 E?
- Whole Blood Donation
- Platelet Donation
- Plasma Donation
- Appointment Scheduling via Phone and App
- Rapid Pass for Donor Efficiency
- On-Site Entertainment (TV, Headphones, Netflix)
- Complimentary Snacks and Drinks
📍 Where can you find American Red Cross - branch in Salt Lake City, 6616 900 E?
The American Red Cross in Salt Lake City, located at 6616 900 E, Salt Lake City, UT 84121, is a dedicated plasma donation center. Offering services for whole blood, platelet, and plasma donations, the facility is staffed by a friendly and professional team that strives to provide a positive experience. Donors can enjoy amenities like TVs, headphones, and Netflix during their visit, making the process more comfortable. However, some visitors have noted occasional challenges with appointment scheduling and communication.
The center operates with set hours from Monday to Friday, 8 AM to 5 PM, and is closed on weekends. While donations can take a bit of time, the staff’s cheerful demeanor and appreciation for donor contributions often uplift the experience. There is an ongoing effort to enhance the facility's environment, aiming for a more welcoming atmosphere for all who come to donate and support a vital cause.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 8 AM–5 PM | 8 AM–5 PM | 8 AM–5 PM | 8 AM–5 PM | 8 AM–5 PM | Closed | Closed |
📢 What do customers say about American Red Cross - branch in Salt Lake City, 6616 900 E?
 Good Points |  Complaints |
|---|---|
| Excellent staff who are professional, friendly, and skilled at blood donation procedures. | Poor communication regarding appointment scheduling, leading to confusion and wasted time for donors. |
| Convenient scheduling through an app and the option for Rapid Pass. | Slow service during peak hours, causing frustration for those with tight schedules. |
| Positive atmosphere with staff expressing gratitude after donations, enhancing the experience. | Defensive and unprofessional behavior from some staff members, impacting the overall experience. |
| Good selection of snacks and drinks available for donors. | Inconsistent recognition of previous donations from other facilities, requiring donors to undergo additional testing. |
| Facility is equipped for blood, platelet, and plasma donations, making it a versatile donation center. | Need for updates and improvements in the facility's evaluation spaces. |