CSL Plasma - branch in Salem, 3298 Lancaster Dr NE

What services can you find at CSL Plasma - branch in Salem, 3298 Lancaster Dr NE?

  • Plasma Donation Services
  • New Donor Registration
  • Plasma Collection using Advanced Machines
  • Health Screenings for Donors
  • Compensation for Donors
  • Referral Programs for New Donors

📍 Where can you find CSL Plasma - branch in Salem, 3298 Lancaster Dr NE?

Nestled in Salem, Oregon, CSL Plasma is a plasma donation center that welcomes both new and returning donors. With hours that vary throughout the week, including morning and afternoon shifts on weekdays and limited hours on Saturdays, it aims to accommodate diverse schedules. The center is known for its cleanliness and friendly staff, who strive to create a welcoming environment for all visitors.

However, patrons often report extended wait times due to staffing challenges, with some visits lasting up to several hours. While the center is equipped with modern facilities, frequent observations note that operational inefficiencies may detract from the overall donor experience. Despite these issues, the staff's dedication to donor care is a recurring highlight, making each donation a more personal interaction.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
7 AM–6 PM 7 AM–6 PM 7 AM–6 PM 7 AM–6 PM 7 AM–6 PM 8 AM–2 PM Closed

📢 What do customers say about CSL Plasma - branch in Salem, 3298 Lancaster Dr NE?

Positive reviews icon Good Points Negative reviews icon Complaints
Clean and inviting environment Long wait times, often exceeding 2-3 hours
Kind and patient staff Understaffed, leading to inefficiencies
Some employees, like Stephanie and Jasmine, provide excellent service Inconsistent information from staff regarding donation procedures
New machines may reduce donation time for some donors Reports of discrimination based on appearance
Consistent donor appreciation and friendly interactions Unprofessional behavior from some employees
Issues with phone customer service and communication
Concerns about cleanliness and safety due to transients around the facility