CSL Plasma - branch in Round Rock, 2800 S I-35 Frontage Rd #210

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What services can you find at CSL Plasma - branch in Round Rock, 2800 S I-35 Frontage Rd #210?

  • Plasma Donation
  • Screening Tests
  • Compensation for Donations
  • Phlebotomy Services
  • Health Assessments
  • Referral Programs

📍 Where can you find CSL Plasma - branch in Round Rock, 2800 S I-35 Frontage Rd #210?

CSL Plasma, located at 2800 S I-35 Frontage Rd #210, Round Rock, TX, offers a facility for those looking to donate plasma. With hours running from 7 AM to 7 PM on weekdays and 8 AM to 3 PM on Saturdays, donors are welcomed during convenient hours. While many staff members are reported to be friendly and helpful, some visitors have expressed concerns regarding long wait times and staffing efficiency.

Several patrons note that the facility can become quite busy, with limited seating for donors and lengthy processes that can lead to discomfort. Despite mixed reviews on the donation experience, many appreciate the effort of individual staff members, particularly during high-demand times. Donors are encouraged to keep these factors in mind when planning their visit to CSL Plasma.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 8 AM–3 PM Closed

📢 What do customers say about CSL Plasma - branch in Round Rock, 2800 S I-35 Frontage Rd #210?

Positive reviews icon Good Points Negative reviews icon Complaints
Some staff members, like Arianna, are praised for their patience, speed, and professionalism in a demanding environment. Long wait times, especially in the afternoons, due to insufficient staff for vital checks and screening tests.
The atmosphere can be friendly, with many pleasant interactions reported by donors. Inadequate seating for donors, leading to uncomfortable waiting conditions, including sitting on the floor.
The center has made efforts to improve, with some donors noting positive experiences upon returning after initial complaints. Staff members often appear disengaged, with reports of them being on their phones while donors wait.
Painful and uncomfortable donation experiences reported by multiple donors.
Miscommunication regarding promotional offers, leading to dissatisfaction with compensation for first-time donors.
Inconsistent training and professionalism among staff, resulting in a lack of urgency and care during the donation process.