CSL Plasma - branch in Rockford, 3800 E State St

What services can you find at CSL Plasma - branch in Rockford, 3800 E State St?

  • Plasma Donation
  • New Donor Bonuses
  • Health Screenings
  • Blood Pressure Monitoring
  • Compensation for Donations
  • Referral Programs

📍 Where can you find CSL Plasma - branch in Rockford, 3800 E State St?

CSL Plasma in Rockford, IL, provides a space for individuals to donate plasma. This center operates with varied hours throughout the week, including early morning and afternoon options. Visitors often express a range of experiences, from positive interactions with dedicated staff members to concerns regarding the donation process and wait times.

While some donors appreciate the caring approach of certain technicians, others have reported challenges with the donation process itself, such as difficulty finding veins and prolonged waiting periods. The facility strives to maintain a professional environment, but feedback indicates that there are areas for further improvement to enhance the overall donor experience.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
7 AM–6 PM 7 AM–6 PM 7 AM–6 PM 7 AM–6 PM 6 AM–6 PM 7 AM–3 PM 7 AM–3 PM

📢 What do customers say about CSL Plasma - branch in Rockford, 3800 E State St?

Positive reviews icon Good Points Negative reviews icon Complaints
Professional and caring staff, such as Fayth and Amanda, who provide a comfortable donation experience. Inconsistent experiences with staff skill levels, leading to painful donations and bruising.
Some staff members are knowledgeable and skilled, ensuring a smooth donation process. Long wait times for donations and vitals, causing frustration for donors.
Good new donor bonus incentives for first-time donors. Reports of unprofessional behavior and lack of proper training among some staff members.
Supportive staff during adverse reactions, providing care and assistance when needed. Concerns about cleanliness and safety, including reports of bed bugs in the facility.