BioLife Plasma Services - branch in Rockford, 5824 E State St

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What services can you find at BioLife Plasma Services - branch in Rockford, 5824 E State St?

  • Plasma Donation Services
  • Scheduled Appointments for Donations
  • New Donor Coupons
  • Physical Examinations
  • Health Screenings
  • Plasma Collection and Processing

📍 Where can you find BioLife Plasma Services - branch in Rockford, 5824 E State St?

BioLife Plasma Services, located at 5824 E State St, Rockford, IL, offers a variety of plasma donation services to the local community. With friendly and helpful staff, the center strives to provide a welcoming atmosphere for both new and returning donors. However, some visitors have noted that the center can become quite busy, leading to longer wait times than expected.

While many appreciate the efficiency of the donation process during less crowded hours, there are concerns regarding scheduling and understaffing that occasionally affect customer experiences. Prospective donors are encouraged to plan ahead, making appointments to sidestep peak times and enhance their visit. Overall, BioLife is known for its commitment to donor safety and satisfaction amidst the challenges of high traffic.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
Closed 6 AM–7 PM 6 AM–7 PM 6 AM–7 PM 6 AM–6 PM 9 AM–5 PM 8 AM–3 PM

📢 What do customers say about BioLife Plasma Services - branch in Rockford, 5824 E State St?

Positive reviews icon Good Points Negative reviews icon Complaints
Amazing and friendly staff who are professional and helpful. Long wait times, often exceeding two hours, even with scheduled appointments.
Quick donation process for some, with appointments allowing for shorter wait times. Staffing issues leading to overwhelmed employees and poor customer service experiences.
New donor coupons are a nice incentive for returning donors. Inconsistent staff behavior, with some being rude or unprofessional.
Convenient scheduling options available for future donations. Concerns about safety and cleanliness, including improper glove usage and lack of security oversight.