CSL Plasma - branch in Rock Hill, 1807 Cherry Rd
What services can you find at CSL Plasma - branch in Rock Hill, 1807 Cherry Rd?
- Plasma Donation
- Donor360 System
- Health Screening and Vitals Monitoring
- Referral Bonuses for Donors
- Birthday Bonuses for Donors
- Incentives for Returning Donors
📍 Where can you find CSL Plasma - branch in Rock Hill, 1807 Cherry Rd?
CSL Plasma, located at 1807 Cherry Rd, Rock Hill, SC 29732, offers a welcoming environment for those looking to donate plasma. Many visitors appreciate the friendliness and efficiency of the staff, with several highlighting team member John for his gentle approach during the donation process. The center features a streamlined Donor360 system that helps reduce wait times, making the overall experience more convenient for donors.
However, some individuals have reported challenges regarding the communication of policies and deferrals, which has led to dissatisfaction among a few visitors. While most interactions have been positive, it’s noted that there can be inconsistencies in staff training and customer service. Potential donors are encouraged to consider their own circumstances and preferences when deciding to visit CSL Plasma.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7:30 AM–7:30 PM | 7:30 AM–7:30 PM | 7:30 AM–7:30 PM | 7:30 AM–7:30 PM | 7:30 AM–7:30 PM | 7 AM–3 PM | 7 AM–3 PM |
📢 What do customers say about CSL Plasma - branch in Rock Hill, 1807 Cherry Rd?
 Good Points |  Complaints |
|---|---|
| Efficient and informational vetting process for new donors | Lack of communication regarding deferral policies |
| Friendly and caring staff, especially Brandi and her team | Staff's unprofessional handling of donor concerns |
| John is highly praised for his gentle touch and professionalism | Inconsistent training leading to potential harm during donations |
| Positive experiences reported by returning donors | Permanent deferral for severe latex allergies without alternatives |
| Donor360 system helps reduce wait times | Concerns about compensation rates for donors not keeping up with inflation |
| Overall nice environment and helpful staff | Issues with staff responsiveness and accountability |