Freedom Plasma - branch in Roanoke, 4150 Melrose Ave NW

Phone

What services can you find at Freedom Plasma - branch in Roanoke, 4150 Melrose Ave NW?

  • Plasma Donation
  • Health Screenings
  • Compensation for Donations
  • Referral Bonuses
  • On-site Medical Assistance
  • Appointment Scheduling

📍 Where can you find Freedom Plasma - branch in Roanoke, 4150 Melrose Ave NW?

Freedom Plasma is a plasma donation center located at 4150 Melrose Ave NW, Roanoke, VA 24017. The facility offers a welcoming atmosphere with a staff known for their friendliness and care, striving to ensure donors feel comfortable throughout the donation process. Their hours of operation are Monday to Friday from 7 AM to 7 PM, Saturday from 7 AM to 3 PM, and they remain closed on Sundays.

While many donors appreciate the service, some express concerns about management and logistical issues, emphasizing the need for better communication and customer care. Center representatives are reminded to pay attention to donors' specific allergies and requirements, prioritizing safety and respect for their time. Freedom Plasma aims to cultivate a positive environment for all who visit.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–7 PM 7 AM–3 PM Closed

📢 What do customers say about Freedom Plasma - branch in Roanoke, 4150 Melrose Ave NW?

Positive reviews icon Good Points Negative reviews icon Complaints
Friendly and caring staff, with some standout individuals who provide excellent service. Severe issues with allergy management, leading to dangerous situations for donors with allergies.
Informative about the donation process, ensuring donors are well-informed. Frequent logistical problems, including long wait times and scheduling issues.
Good music selection that enhances the atmosphere during visits. Inconsistent communication regarding appointment changes and facility updates.
Some staff members are noted for their skill and professionalism, particularly in phlebotomy. Some staff members lack experience and professionalism, leading to discomfort for donors.
A sense of community and family among regular donors and staff. Concerns about safety in the parking lot due to the presence of suspicious individuals.