Octapharma Plasma - branch in Richmond, 8006 W Broad St
What services can you find at Octapharma Plasma - branch in Richmond, 8006 W Broad St?
- Plasma Donation Services
- Plasma Collection and Processing
- Health Screening and Eligibility Assessment
- Compensation for Plasma Donations
- Mobile App for Appointment Scheduling
- Post-Donation Care and Support
📍 Where can you find Octapharma Plasma - branch in Richmond, 8006 W Broad St?
Octapharma Plasma, located at 8006 W Broad St, Richmond, VA, offers a welcoming environment for those looking to donate plasma. The center prides itself on its friendly and professional staff, who ensure that donors are well-informed and comfortable throughout the entire process. Many visitors appreciate the personalized service and the sense of community fostered by the team, often enjoying conversations even after their donations are complete.
While most experiences are positive, with quick intake and minimal discomfort, there have been occasional concerns about staff performance. Some donors have reported slow service and inconsistent experiences. However, overall, Octapharma Plasma remains a popular choice among locals, providing an important service to the community while prioritizing the well-being of its donors.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 9 AM–6 PM | 9 AM–6 PM | 9 AM–6 PM | 9 AM–6 PM | 9 AM–6 PM | 9 AM–4 PM | 9 AM–4 PM |
📢 What do customers say about Octapharma Plasma - branch in Richmond, 8006 W Broad St?
 Good Points |  Complaints |
|---|---|
| Welcoming and friendly staff who create a comfortable environment for donors. | Inconsistent staff performance, with some nurses lacking the necessary skills for a comfortable donation experience. |
| Professional and caring approach, with clear explanations throughout the donation process. | Long wait times reported, with some donors experiencing delays of up to two hours before being hooked up. |
| Minimal discomfort during the needle insertion, with many staff members being skilled and efficient. | Unprofessional behavior from certain staff members, including inappropriate language and condescending attitudes. |
| Quick and easy intake process, allowing donors to start donating in a timely manner. | Recent experiences indicate a decline in service quality, making some donors reconsider their choice of plasma center. |
| Positive experiences reported by repeat donors, highlighting consistency in service and care. |