Octapharma Plasma - branch in Richmond, 3830 Hull Street Rd
What services can you find at Octapharma Plasma - branch in Richmond, 3830 Hull Street Rd?
- Plasma Donation
- Compensation for Donors
- Eligibility Screening
- Health Assessments
- Blood Testing
- Security Services
📍 Where can you find Octapharma Plasma - branch in Richmond, 3830 Hull Street Rd?
Octapharma Plasma, located at 3830 Hull Street Rd, Richmond, VA 23224, is a plasma donation center situated in South Richmond. Open daily with varying hours throughout the week, the facility is designed to facilitate plasma donation for those looking to contribute. It has garnered a reputation for having friendly staff members who aim to provide a welcoming environment.
However, the center has faced criticism regarding its organization and overall efficiency. Donors have reported extended wait times and struggles with the eligibility process, which sometimes leads to appointments being rescheduled or postponed without clear communication. While some staff members have received praise for their customer service, others have reportedly shown a lack of professionalism, highlighting a need for improved operations at this location.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 8 AM–6 PM | 8 AM–6 PM | 8 AM–6 PM | 8 AM–6 PM | 8 AM–6 PM | 8 AM–4 PM | 8 AM–4 PM |
📢 What do customers say about Octapharma Plasma - branch in Richmond, 3830 Hull Street Rd?
 Good Points |  Complaints |
|---|---|
| Friendly and helpful staff members like Tru, Ginger, and a male security guard | Long wait times, often exceeding 4 hours |
| Convenient location in South Richmond | Inconsistent communication regarding donor eligibility |
| Open seven days a week with extended hours | Rude and unprofessional behavior from some staff members |
| Some donors report positive experiences with the staff | Frequent issues with finding veins for donation |
| Poor organization and management leading to frustration | |
| Misleading information about compensation for time spent | |
| Security concerns with reports of stolen personal items |