Grifols Biomat USA - Plasma Donation Center - branch in Richmond, 4350 S Laburnum Ave
What services can you find at Grifols Biomat USA - Plasma Donation Center - branch in Richmond, 4350 S Laburnum Ave?
- Plasma Donation
- Forehead Temperature Scanning
- Compensation for Plasma Donation
- Referral Bonuses for Returning Donors
- Health Screenings Prior to Donation
- Plasma Donation Information Packets
📍 Where can you find Grifols Biomat USA - Plasma Donation Center - branch in Richmond, 4350 S Laburnum Ave?
Grifols Biomat USA - Plasma Donation Center, located at 4350 S Laburnum Ave, Richmond, VA, offers an essential service for those looking to donate plasma. The center provides a streamlined donation process, although potential donors should be prepared for varied experiences during their visit. While some staff members are friendly and helpful, there are reports of inconsistent communication regarding procedures and policies, as well as challenges with the donation process itself.
Donors can visit the center during its operating hours—Monday being the only closed day—a flexible schedule catering to community needs. However, it’s advised for prospective donors to come well-prepared, especially regarding their health conditions and expectations around the donation timing. Understanding the center's unique temperature scanning methods and engaging with staff for guidance can enhance the overall donation experience.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| Closed | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 8 AM–2 PM | 8 AM–2 PM |
📢 What do customers say about Grifols Biomat USA - Plasma Donation Center - branch in Richmond, 4350 S Laburnum Ave?
 Good Points |  Complaints |
|---|---|
| Friendly and polite staff who give attention to their patients. | Inaccurate temperature scanning methods using forehead scanners, leading to potential donor disqualification. |
| Offers competitive pay compared to other donation centers. | Staff may lack proper training in finding veins, resulting in multiple unsuccessful attempts. |
| Efficient process for new donors, with quick physicals and checks. | Poor communication regarding payment processes and donor information. |
| Some donors report positive experiences with the donation process. | Long wait times for donations, causing frustration among donors. |
| Convenient hours for weekend donations. | Reports of rude and unhelpful staff attitudes, impacting donor experience. |