CSL Plasma - branch in Raleigh, 3514 Capital Blvd STE 100
What services can you find at CSL Plasma - branch in Raleigh, 3514 Capital Blvd STE 100?
- Plasma Donation
- New Donor Intake Process
- Medical Screening and Physical Exams
- Compensation for Donations
- Health Assessments
- Blood Testing Services
📍 Where can you find CSL Plasma - branch in Raleigh, 3514 Capital Blvd STE 100?
CSL Plasma, located at 3514 Capital Blvd STE 100, Raleigh, NC, stands as a plasma donation center within the vibrant community of Northeast Raleigh. Open daily with varied hours throughout the week, this center provides a space for individuals to donate plasma, a valuable resource for medical treatments. New donors may find the initial process lengthy, often spanning several hours due to administrative procedures and staff availability.
Visitors have shared mixed experiences regarding the staff's responsiveness and efficiency. While some personnel are noted for their professionalism and care, others have been described as overwhelmed or less attentive. Potential donors are encouraged to plan for wait times and may want to consider their options based on personal priorities and value experiences.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–3 PM | 7 AM–3 PM |
📢 What do customers say about CSL Plasma - branch in Raleigh, 3514 Capital Blvd STE 100?
 Good Points |  Complaints |
|---|---|
| Generally humble, pleasant, and professional staff | Long wait times for new donors, often exceeding the estimated 3-4 hours |
| Some nurses are highly praised for their skills and demeanor | Incompetent staff leading to mismanagement of donor lists |
| Offers a better overall experience compared to competitors like Octapharma | Poor communication and lack of acknowledgment from staff |
| No issues with the stick procedure for many donors | Inconsistent service quality, with some employees appearing disinterested |
| Positive experiences reported by some first-time donors | Issues with recording donor information accurately |
| Ability to earn extra money for donations | Lack of sufficient management presence to address concerns promptly |
| Staff can be accommodating and friendly, especially during busy times | Unprofessional handling of physical exams based on attire |
| Overall negative experiences reported by multiple donors, leading to frustration and wasted time |