Olgam Life Plasma Donation Center - branch in Jamaica, 162-11 Jamaica Ave

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What services can you find at Olgam Life Plasma Donation Center - branch in Jamaica, 162-11 Jamaica Ave?

  • Plasma Donation Services
  • New Donor Orientation
  • Plasma Processing and Testing
  • Payment Processing for Donors
  • Health Screening for Donors
  • Referral Programs for Donors

📍 Where can you find Olgam Life Plasma Donation Center - branch in Jamaica, 162-11 Jamaica Ave?

Olgam Life Plasma Donation Center, located at 162-11 Jamaica Ave, Jamaica, NY 11432, strives to provide a welcoming environment for those looking to donate plasma. While some patrons have reported positive experiences with the caring staff, others have expressed concerns regarding long wait times and unprofessional behavior, especially during peak hours. The center operates from 6 AM to 2 PM on weekdays, but potential donors are advised to arrive well ahead of closing time to ensure they receive the necessary assistance.

Feedback highlights issues such as inconsistent service and difficulties in communication. Some visitors have noted that the front desk is occasionally unattended, leading to frustration. While there are dedicated staff members who seem committed to their roles, improvements in training and customer service could enhance the overall experience for future donors.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
6 AM–2 PM 6 AM–2 PM 6 AM–2 PM 6 AM–2 PM 6 AM–2 PM Closed 6 AM–2 PM

📢 What do customers say about Olgam Life Plasma Donation Center - branch in Jamaica, 162-11 Jamaica Ave?

Positive reviews icon Good Points Negative reviews icon Complaints
Caring and careful staff who genuinely seem to care about their jobs. Frequent issues with unprofessional behavior among staff, including gossiping and lack of focus on clients.
Some positive experiences reported by regular donors who appreciate the service. Long wait times due to understaffing and inefficient processes.
Efficient intake process for some visitors, leading to a pleasant donation experience. Inconsistent communication regarding policies, especially for new donors.
Convenient location for local residents in Jamaica, NY. Unattended front desk leading to difficulty in getting assistance.
Reports of heated arguments between staff and clients, creating a hostile environment.
Limited availability of kiosks for sign-in, causing long lines and delays.