BioLife Plasma Services - branch in Portland, 10154 SW Washington Square Rd
What services can you find at BioLife Plasma Services - branch in Portland, 10154 SW Washington Square Rd?
- Plasma Donation Services
- First-Time Donor Orientation
- Health Screenings and Physical Examinations
- Plasma Donation Compensation Programs
- Referral Bonuses for Returning Donors
- On-Site Medical Staff for Assistance
📍 Where can you find BioLife Plasma Services - branch in Portland, 10154 SW Washington Square Rd?
BioLife Plasma Services, located at 10154 SW Washington Square Rd, Portland, OR, offers a welcoming environment for plasma donors. The center features a friendly and efficient staff that strives to make the donation experience pleasant, with many clients appreciating the personal attention during their visits. The state-of-the-art equipment and clean facilities contribute to an inviting atmosphere.
However, some donors have expressed concerns regarding scheduling and wait times, often experiencing delays despite having appointments. While the staff is well-trained and attentive, higher patron volume can pressure the team, impacting overall service speed. Despite these challenges, many first-time donors leave feeling comfortable and informed about the process, making BioLife a go-to spot for those wishing to donate plasma in the area.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| Closed | 9 AM–7 PM | 9 AM–7 PM | 9 AM–7 PM | 9 AM–5 PM | 7 AM–3 PM | Closed |
📢 What do customers say about BioLife Plasma Services - branch in Portland, 10154 SW Washington Square Rd?
 Good Points |  Complaints |
|---|---|
| Super friendly and welcoming staff | Inconsistent donor capacity management leading to overworked staff |
| Great energy and atmosphere | Risk of hematomas due to rushed procedures |
| Responsive and attentive employees | Poor customer service and communication after incidents |
| Clean and well-maintained facilities | Long wait times despite scheduled appointments |
| Efficient donation process for first-time donors | Inadequate staffing causing delays |
| Convenient location for local donors | Confusion regarding protein levels and donation eligibility |
| Positive experiences reported by many returning donors | Difficulty in accessing the scheduling app and receiving callbacks |