Octapharma Plasma - branch in Pontiac, 755 Baldwin Ave
What services can you find at Octapharma Plasma - branch in Pontiac, 755 Baldwin Ave?
- Plasma Donation Services
- New Donor Appointments
- Phlebotomy Services
- Health Screenings
- Compensation for Donations
- Referral Programs
📍 Where can you find Octapharma Plasma - branch in Pontiac, 755 Baldwin Ave?
Octapharma Plasma in Pontiac, Michigan, offers a welcoming environment for plasma donation. Located at 755 Baldwin Ave, the center is known for its friendly and professional staff, who prioritize cleanliness and patient comfort. Donors can expect their visit to take between 1.5 to 2.5 hours. Regular feedback highlights the staff's expertise, particularly noting individuals like Cassie, who is praised for her exceptional customer service and ability to manage multiple donors efficiently.
The center operates with convenient hours, open Monday through Saturday from 7 AM to 7 PM and Sunday from 10 AM to 4 PM. While some visitors have expressed concerns about wait times or occasional communication issues, the overall experience remains positive. Octapharma Plasma is committed to providing a respectful and clean atmosphere for all donors in the Pontiac community.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 10 AM–4 PM |
📢 What do customers say about Octapharma Plasma - branch in Pontiac, 755 Baldwin Ave?
 Good Points |  Complaints |
|---|---|
| Wonderful and personable staff | Long wait times for address verification |
| Highly trained professionals | Automated phone system difficult to navigate |
| Clean and well-maintained environment | Lack of greeting upon entry |
| Above average payout for donations | Unprofessional behavior from some staff |
| Efficient and professional service | Occasional staffing shortages leading to delays |
| Great customer service, especially from Cassie | Inconsistent experiences depending on staff availability |
| Short wait times compared to other centers | |
| Convenient location for local donors | |
| Pain-free donation experience | |
| Welcoming atmosphere even when short-staffed |