BioLife Plasma Services - branch in Pomona, 215 Philadelphia St
What services can you find at BioLife Plasma Services - branch in Pomona, 215 Philadelphia St?
- Plasma Donation Services
- Health Screenings and Physical Examinations
- Compensation for Plasma Donations
- Cash Card Activation for Quick Payments
- Snack and Refreshment Services
- Appointment Scheduling and Management
📍 Where can you find BioLife Plasma Services - branch in Pomona, 215 Philadelphia St?
BioLife Plasma Services in Pomona, CA, offers a friendly environment for plasma donation. Located at 215 Philadelphia St, this center welcomes both first-time and returning donors. With a streamlined check-in process, many find the initial experience efficient, though wait times can vary depending on the day. The facility takes pride in maintaining cleanliness and providing quality snacks during recovery, which enhances the overall experience.
While most staff members are personable and accommodating, some visitors have noted inconsistencies in service. Occasional delays and appointment issues may arise, but the center remains committed to assisting donors as promptly as possible. BioLife values each donation, as it plays a crucial role in helping those in need.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 9 AM–7 PM | 6 AM–7 PM | 6 AM–7 PM | 6 AM–7 PM | 6 AM–6 PM | 7 AM–3 PM | 8 AM–3 PM |
📢 What do customers say about BioLife Plasma Services - branch in Pomona, 215 Philadelphia St?
 Good Points |  Complaints |
|---|---|
| Friendly and personable staff, creating a welcoming atmosphere for first-time donors. | Inconsistent staff attitudes, ranging from friendly to dismissive, affecting donor experience. |
| Efficient check-in process, making it easy for donors to get started. | Concerns about sanitation practices, such as not changing gloves between patients. |
| Improvements in wait times and services noted by regular visitors. | Inconsistent appointment policies leading to confusion and frustration among donors. |
| Clean facility with good snack options for donors post-donation. | Issues with staff competency in handling donations, resulting in bruising and discomfort for some donors. |
| Positive experiences with specific staff members, such as Princessa and Tanya, who provide exceptional care and professionalism. | Long wait times for check-ups and procedures, causing frustration for busy donors. |
| Quick compensation deposit after donation, enhancing the overall experience. | Problems with the appointment system, leading to miscommunication and wasted time for donors. |
| Enjoyable environment with a great playlist, contributing to a pleasant atmosphere. | Difficulty in reaching the facility by phone, leading to communication challenges. |