Octapharma Plasma - branch in Plano, 3420 K Ave Suite 122
What services can you find at Octapharma Plasma - branch in Plano, 3420 K Ave Suite 122?
- Plasmapheresis donation
- Comfortable seating areas
- Clean and well-maintained facility
- Big screen TVs for entertainment
- Short wait times for donors
- Thorough explanation of donation process
- Friendly and attentive staff
- Accessibility from major roads
- Support for first-time donors
- Follow-up care and support for donors
📍 Where can you find Octapharma Plasma - branch in Plano, 3420 K Ave Suite 122?
Located at 3420 K Ave Suite 122, Plano, TX 75074, Octapharma Plasma provides a welcoming environment for plasma donation. The facility offers a clean and comfortable space, featuring big screen TVs for a pleasant experience. Many donors appreciate the friendly and professional staff who ensure that individuals feel at ease throughout the donation process. With extended hours from 7 AM to 7 PM daily, Octapharma accommodates a variety of schedules.
Donors often note the minimal wait times and the convenience of onsite seating. The team at Octapharma Plasma is dedicated to keeping guests informed and comfortable, contributing to a positive atmosphere. Overall, it's a popular choice for those looking to donate plasma in Plano, providing both efficiency and care.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM |
📢 What do customers say about Octapharma Plasma - branch in Plano, 3420 K Ave Suite 122?
 Good Points |  Complaints |
|---|---|
| Friendly and welcoming staff who genuinely care about donors | Inconsistent experiences with some staff members, leading to negative encounters |
| Clean facility with modern amenities like big screen TVs | Reports of understaffing and chaotic environments during peak times |
| Short wait times, often around 5 minutes | Scheduling issues that can disrupt donors' routines and work schedules |
| Professional and attentive service, especially noted for staff like Mrs. Alayna | Concerns about the mental and physical state of some staff affecting service quality |
| Thorough explanations of the donation process for first-time donors | Perceived lack of support for donors who miss appointments, leading to changes in their schedules |
| Comfortable seating area available during wait times | Some donors feel that the center's practices may not promote healthy lifestyles |
| Positive atmosphere with employees who get along and joke with each other |