Grifols Biomat USA - Plasma Donation Center - branch in Phoenix, 4020 N 19th Ave
What services can you find at Grifols Biomat USA - Plasma Donation Center - branch in Phoenix, 4020 N 19th Ave?
- Plasma Donation Services
- Compensation for Plasma Donations
- Health Screenings for Donors
- Plasma Collection Procedures
- Appointment Scheduling for Donations
- On-site Medical Staff for Donor Care
📍 Where can you find Grifols Biomat USA - Plasma Donation Center - branch in Phoenix, 4020 N 19th Ave?
Grifols Biomat USA - Plasma Donation Center, located at 4020 N 19th Ave, Phoenix, AZ 85015, offers a space for plasma donations in the Encanto Village neighborhood. The center operates seven days a week with convenient hours, ensuring donors can find a suitable time for their visits. Although the facility is generally clean and provides necessary amenities like Wi-Fi and AC, the experience can be mixed due to inconsistent staff performance.
Visitor feedback highlights a few friendly and efficient team members who enhance the donation process. However, concerns have been raised regarding unprofessional behavior from some staff, causing frustration among donors. Issues such as long waiting times, incorrect information, and a lack of responsiveness have led many to seek alternative donation locations. Nonetheless, the center continues to serve as a vital resource for plasma donations in the local community.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–7 PM | 7 AM–3 PM | 7 AM–3 PM |
📢 What do customers say about Grifols Biomat USA - Plasma Donation Center - branch in Phoenix, 4020 N 19th Ave?
 Good Points |  Complaints |
|---|---|
| Overall positive experience with most staff members, providing a clean and comfortable environment. | One staff member, Ann Marie, is frequently reported as rude and unprofessional, causing frustration for donors. |
| Convenient location with good opening hours for donors. | Long wait times and inefficient scheduling lead to wasted trips for many donors. |
| Some staff members are friendly and skilled at the donation process, making it easier for donors. | Inconsistent training among staff results in improper procedures, leading to bruising and other issues for donors. |
| Facilities are well-maintained, including clean bathrooms and good Wi-Fi access. | Poor communication regarding appointment scheduling and phone responsiveness, making it difficult for donors to get assistance. |
| Some donors report feeling treated poorly, as if they are a hassle rather than valued contributors. |