BioLife Plasma Services - branch in Phoenix, 3131 E Greenway Rd

What services can you find at BioLife Plasma Services - branch in Phoenix, 3131 E Greenway Rd?

  • Plasma Donation
  • Health Screenings
  • Compensation for Donations
  • Referral Bonuses
  • Plasma Donation Education
  • Community Events

📍 Where can you find BioLife Plasma Services - branch in Phoenix, 3131 E Greenway Rd?

BioLife Plasma Services, located at 3131 E Greenway Rd, Phoenix, AZ 85032, offers a welcoming environment for those looking to donate plasma. Many patrons appreciate the friendly staff, often citing their politeness and dedication to helping donors feel comfortable throughout the process. While several visitors have shared positive experiences, some have voiced concerns regarding extended wait times and reduced efficiency during busy hours, suggesting that operational challenges may be affecting the overall experience.

Open six days a week with varying hours, BioLife aims to accommodate a diverse schedule for potential donors. However, some customers have encountered long waits for both screening and donation processes, leading to frustration over the timing of their appointments. Feedback highlights the need for improved staffing and management oversight to enhance the donor experience. Despite recent challenges, the location remains a popular choice for many, who appreciate the commitment to helping others through plasma donation.

Schedules:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
12–7 PM 6 AM–7 PM 6 AM–7 PM 6 AM–7 PM 6 AM–6 PM 7 AM–5 PM 8 AM–3 PM

📢 What do customers say about BioLife Plasma Services - branch in Phoenix, 3131 E Greenway Rd?

Positive reviews icon Good Points Negative reviews icon Complaints
Friendly and polite staff who are dedicated to their work. Long wait times for both screening and donation, often exceeding 2 hours.
Clean and well-maintained facility. Inconsistent appointment scheduling leading to overcrowding and frustration.
Convenient location for many donors in the area. Management issues affecting staff morale and efficiency.
Some staff members, like Sam, provide outstanding customer service and go above and beyond to assist donors. Some donors have reported feeling undervalued for their time spent waiting.
Many donors appreciate the opportunity to help others through plasma donation. Frequent changes in staff and loss of experienced employees impacting service quality.